Recognizing Cognitive Biases Improves Investigations

Recognizing Cognitive Biases Improves Investigations

Everyone is affected by cognitive biases. As Beth Mohr, CFE, explained during her early morning session on the second day of the 35th Annual ACFE Global Fraud Conference, our brains are always thinking, and we are limited in what we can take in. We create mental shortcuts, called heuristics, but sometimes this can lead to systemic errors in thinking, or biases. 

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Cultural and Bias Awareness Improve the Quality of Investigations 

Cultural and Bias Awareness Improve the Quality of Investigations 

A common notion is that certain tell-tale signs, such as not making eye contact, can be used as sure indicators that a person is lying. However, forensic investigator Ruben Naiker, CFE, points out that there may be other reasons, such as culture or personality, for why an individual might exhibit certain behaviors besides dishonesty. Understanding cultural differences and being aware of one’s personal biases during interviews are crucial for achieving accuracy in investigations, said Naiker during a presentation on the topic at the 34th Annual ACFE Global Fraud Conference

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