ABCs of Emotional Intelligence in Investigations 

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ABCs of Emotional Intelligence in Investigations 

The first day of the 2023 ACFE Fraud Conference Europe concluded with a session on emotional intelligence by Lloydette Bai-Marrow, a founding partner of Parametric Global Consulting, a former lawyer for the U.K. government and a visiting faculty member at the International Anti-Corruption Academy in Vienna.  Her goal for this session was to discuss recognizing how emotions can affect an investigation, how to employ emotional intelligence to manage investigations, and how to identify the four types of emotional intelligence and how they apply in investigations. 

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Emotional Intelligence: The Secret Tool in the Fraud Examiner's Toolbox

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Emotional Intelligence: The Secret Tool in the Fraud Examiner's Toolbox

The 2022 ACFE Women's Summit explored many different industry topics in sessions led by experienced professionals to arm attendees with the latest tools to fight fraud — one of which was the importance of emotional intelligence. Mary Breslin, CFE, founder and managing partner of Verracy, led the panel of women consisting of Kathy Lavinder, executive director of Security and Investigative Placement Consultants, LLC, and Nicole Babnick, J.D., HR manager at Consolidated Metco. Together, Breslin, Lavinder and Babnick covered how emotional intelligence can be the next great tool in a fraud examiners tool kit.

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